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(Resumed)Notice of unregistered products due to G-Portal system failure (2021/02/24)
March 25 2021 Published in
<2021/03/25 Published>
No other unregistered products were found.
We finished the recovery of unregistered products on March 24th 2021.

We apologize for any inconvenience this may cause to users.


<2021/03/16 Published>
Recovery of the following unregistered products that occurred due to the G-Portal failure on 2/24/2021 has been completed.
https://gportal.jaxa.jp/gpr/assets/mng_upload/COMMON/upload/UnregisteredProductsList.pdf

We are currently checking whether there are any other unregistered products.
We apologize for any inconvenience this may cause to users.


<2021/03/15 Published>
The product recovery status as of Monday, March 15, 2021 08:00 (UTC) is as follows.
 List of unregistered products:
https://gportal.jaxa.jp/gpr/assets/mng_upload/COMMON/upload/UnregisteredProductsList.pdf

Next scheduled update date:
March 15, 2021 8:00 (UTC)
 March 16, 2021 8:00 (UTC)


<2021/03/11 Published>
The product recovery status as of Thursday, March 11, 2021 08:00 (UTC) is as follows.
 List of unregistered products:
https://gportal.jaxa.jp/gpr/assets/mng_upload/COMMON/upload/UnregisteredProductsList.pdf

Next scheduled update date: March 15, 2021 8:00 (UTC)


<2021/03/05 Published>
The product recovery status as of Friday, March 5, 2021 08:00 (UTC) is as follows.
 List of unregistered products:
https://gportal.jaxa.jp/gpr/assets/mng_upload/COMMON/upload/UnregisteredProductsList.pdf

Next scheduled update date:
March 8, 2021 8:00 (UTC)
 March 9, 2021 8:00 (UTC)


<2021/03/04 Published>
Due to the system failure of G-Portal on Feb.24, 2021, there are unregistered products in the following period as shown in the URL below.
 Date: Wednesday, February 24, 2021 06:50-14:36 (UTC)
 List of unregistered products:
https://gportal.jaxa.jp/gpr/assets/mng_upload/COMMON/upload/UnregisteredProductsList.pdf

We are currently in the process of recovering the product. Please refer to this page and the list of unregistered products for the status of product recovery as it is updated.
Next scheduled update: Friday, March 05, 2021, at 08:00 (UTC)


<2021/02/25 Published>
The emergency maintenance of G-Portal completed and the services are now available.
However, there are some unregistered products which produced between 02/24/2021 06:50 and 14:36(UTC).

The restoration of the unregistered products expected to be completed on Wednesday 03/03/2021.

We will update this page as soon as the restoration is complete.

We apologize for any inconvenience this may cause to users.
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