宇宙航空研究開発機構 地球観測衛星データ提供システム (G-Portal)サポートデスク
E-mail z-gportal-support at ml.jaxa.jp
注)「at」は「@」に置き換えてください。
※回答は土・日・祝日・年末年始(12月29日~1月3日)を除きます。
※お問い合わせの状況や内容により、回答までにお時間をいただく場合があります。
Service Changes for JAXA Earth Observation Satellite Data Providing System "G-Portal”
G-Portal, which is JAXA Earth Observation Satellite Data Providing System, changed it's service upto 2025/3/31 (planned).
Notice regarding the resumption of G-Portal services
[Service resumption]
Tuesday, April 1st, 2025 (planned)
[Services to be resumed]
Web search and products download
Download via SFTP (*FTP will be discontinued)
CSW (Catalogue Services for the Web)
Web contents (including documents and tools)
(Users will need to register an account to download from the G-Portal. Users who have already registered can login with their existing account.)
[Request to alternative service users]
The alternative service "G-Portal Repo (https://repo.gportal.jaxa.jp/)" is scheduled to end the service on April 30th, 2025.
G-Portal Repo users who download products automatically by using a script etc. are kindly requested to switch the system connections to the resumed G-Portal system by the end of G-Portal Repo service.
Release of Level 2 Product onboard EarthCARE "Hakuryu"
We are pleased to announce that Cloud and Aarosol data (Level2 Product) releases of all sensors onboard the EarthCARE satellite "Hakuryu" are set to commence.
On March 17, 2025, we start releasing Level 2 Product, which are converted into atmospheric physical values based on engineering value of Level 1 product for each sensor.
Level 2 products are classified into two types: those created for each sensor (one sensor product) and those created by integrating information from multiple sensors (synergy product).
For more information about product types, please see here.
[Completed] Maintenance Information (March 19th, 2025)
The system maintenance of today was completed around 07:15 (UTC).
<March 12th, 2025 Published>
Due to system maintenance, G-Portal will be affected as follows.
[Date and Time]
01:30 - 07:30 on Mar. 19th, 2025(UTC)
[Range of influence]
G-Portal SFTP service and G-Portal alternative site (G-Portal Repo) will be suspneded during the above period.
We plan to register new products which created during this period after maintenance is completed.
We apologize for the inconvenience.
Service Change
Search and download functions on the website ⇒ out of service until 2025/03/31 (planned)
Download functions via FTP/sFTP ⇒ switched to alternative services until 2025/03/31 (planned)
Search CSW (Catalogue Services for the Web) ⇒ out of service until 2025/03/31 (planned)
Provide Web contents (including documents and tools) ⇒ switched to alternative services until 2025/03/31 (planned)
Alternative Services
G-Portal Repo (https://repo.gportal.jaxa.jp/)
Data Delivery with HTTPS.
Almost all data ((Standard Product: standard) and (Near Real Time Product: nrt)) can be downloadable.
2024/10/18 G-Portal, which is JAXA Earth Observation Satellite Data Providing System, changed it's service.
Contact
Japan Aerospace Exploration Agency (JAXA) G-Portal Support Desk
E-mail z-gportal-support at ml.jaxa.jp
Please replace "at" to "@".
* The support desk is closed on weekend, National holidays in Japan and New Year holidays (December 29 - January 3).
* Depending on the status and content of your inquiry, it may take some time to respond.